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Part-Time Administrator – The Engagement Hub

£20000 - £25000
Job Type
Part Time
Date Posted
May 14, 2018

Job Description

2 days/ 14 hours per week, hours and days to be discussed. Salary £22,895.60 pro rata, 25 days annual leave (pro rata) per year plus bank holidays

The Engagement Hub provides a single point of contact for older people, their families/friends and community contacts seeking support through our befriending services or grants. It also provides the central support for those wishing to volunteer with us. The team is responsible for the administration for these services and providing excellent customer service and support to these contacts.

We are looking for someone with excellent administration experience, who can use Microsoft Office to a high standard, is proficient at using a database, with excellent communication skills and can manage a diverse workload.

Key Duties
• Act as first point of call for new and existing enquiries to The Hub.
• Responsible for all of the administration involved in our free-to-access services.
• Providing friendly, welcoming and professional support.
• Using the Engagement database to input client, volunteer & grant information.
• Ensure volunteer enquiries and applications are effectively administered.
• Administer grant applications including checking all relevant information is provided to support the application, collating applications for the grant panel, raising payments and purchasing goods as necessary.
• Using the database to provide information to report on the team’s activities
• Deal with correspondence emails, photocopying and other office routines

If this sounds like you, we would love to hear from you.

To apply for the role, please send your CV with a cover letter (no longer than two pages) which shows how you fit the person specification to: centralrecruitment@fote.org.uk or by post to: Human Resources Department, Friends of the Elderly, 40-42 Ebury Street, London SW1W 0LZ.

Deadline for applications – 18/05/2018
Interviews – 29th May 2018
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